Terms and Conditions

 Terms and Conditions Last Updated: October 2026

Welcome to Melovibes Skincare ("we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website melovibes.co.uk (the "Site") and any manual or email-based ordering services provided by us.By accessing our Site or placing an order with us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. Scope of Service & Third-Party Marketplaces

• Information Portal: Our Site serves as an informational platform showcasing our organic CBD creams, natural butter balms, and skincare range.
• External Marketplaces: For standard e-commerce checkouts, we direct users to our official listings on third-party platforms such as eBay and Amazon. Any transactions completed on those platforms are strictly subject to the terms, conditions, and buyer protection policies of eBay or Amazon. We are not responsible for platform-side payment or technical failures on these external sites.

2. Manual and Email Orders

• Ordering Process: If you place an order directly with us via our "Contact Us / Place Order" form or via email, the contract is only formed once we explicitly confirm your order and dispatch the goods.
• Pricing & Availability: All prices listed are in GBP (£). We reserve the right to alter prices or discontinue products at any time without prior notice. Free delivery applies across the UK with no minimum spend, subject to change at our discretion.

3. Product Disclaimer & Medical Safety Please read this section carefully before using any Melovibes products.

• Not Medical Advice: The content on this Site, including information relating to CBD, anti-inflammatory properties, eczema, skin conditions, joint pain, or arthritis, is provided for general informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment.
• Consult a Professional: Always seek the advice of your GP, dermatologist, or another qualified healthcare provider if you have a medical condition, severe skin disorder, or chronic joint pain. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.
• Cosmetic Use Only: Melovibes products are topical cosmetics intended solely for external use on the skin. They are not intended to diagnose, treat, cure, or prevent any medical disease or physical condition.
• Patch Test Recommended: Because our products contain highly concentrated, natural, plant-based botanical oils and ingredients, we strongly recommend performing a 24-hour skin patch test on a small area of skin before full application to check for any personal allergies or sensitivities. Discontinue use immediately if irritation occurs.
• UK Compliance & THC Content: Our products are strictly compliant with UK safety regulations. Our CBD skincare products are derived from industrial hemp and contain 0% THC (or fall below the legal UK threshold of detection), meaning they have absolutely no psychoactive properties and will not enter the bloodstream to cause a high.

4. Intellectual Property

All content on this Site—including text, graphics, logos, product descriptions, images, and website layout—is the property of Melovibes CBD Skincare and is protected by UK and international copyright laws. You may not reproduce, copy, or distribute any content without our prior written permission.

5. Limitation of LiabilityTo the maximum extent permitted by UK law, Melovibes Skincare shall not be liable for any indirect, incidental, or consequential damages resulting from:

• Your use or inability to use the Site.
• Any adverse skin reactions or allergies, provided our products meet standard UK cosmetic safety regulations and labelling compliance.
• Relying on the general information posted regarding skin conditions, joint relief, or CBD properties.

6. Changes to These Terms We reserve the right to update or modify these Terms at any time to reflect updates to our business or changes in UK legislation. Any changes will be posted directly to this page with an updated "Last Updated" date.

7. Governing Law These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact UsIf you have any questions or concerns regarding these Terms or our Product Disclaimer, please contact us at: Melovibes Skincare
Website: melovibes.co.uk
Email: sales@melovibes.co.uk